Privacy Policy

Introduction

Rove Mode ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, mobile application, and services (collectively, the "Services").

1. Information We Collect

2. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our Services
• Processing payments and managing your account
• Sending transactional and promotional communications (with your consent)
• Analyzing usage patterns to enhance user experience
• Displaying leaderboards and performance comparisons (with your consent)
• Complying with legal obligations and preventing fraud

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Payment processors (Stripe), authentication providers (Clerk), and hosting services
• Other users: Performance metrics displayed on leaderboards (only if you opt-in)
• Legal requirements: When required by law or to protect our rights and safety

4. SMS and Phone Number Data

If you provide your phone number and opt in to SMS notifications, we use your phone number solely to send class reminders, booking confirmations, schedule changes, and other service-related text messages. Your phone number and SMS consent records may be processed by third-party messaging service providers (such as ClickSend or Twilio) for the purpose of delivering these messages. We do not sell, rent, or share your phone number with third parties for their own marketing purposes. You can revoke SMS consent at any time by replying STOP to any message or updating your preferences in your account settings. For more details on how we collect and manage SMS consent, see our Communication & Consent page.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information (right to be forgotten)
• Opt-out of marketing communications
• Data portability
• Withdraw consent for processing

To exercise these rights, please contact us using the information below.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete such information promptly.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For more details, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: